Privacy Policy
Effective date: January 1, 2026
This Privacy Policy describes how Flourframe Atelier (“we,” “us,” or “our”) collects, uses, and shares information about you when you access our website, purchase courses, or interact with our services. This policy applies to our primary domain and service endpoints, including facelessframe.bond.
1. Information we collect
We collect information that you provide directly to us, such as when you create an account, sign in, enroll in a course, or contact support. This may include your name, email address, billing address, payment method details (processed by our payment partners), and any content you submit (e.g., messages, assignment uploads).
We also automatically collect technical data, such as IP address, browser type, device identifiers, pages visited, and referral URLs. We use cookies and similar technologies to remember preferences, maintain sessions, and understand site usage.
2. How we use information
- Provide, personalize, and improve our courses and site experience.
- Process transactions, send confirmations, and deliver receipts.
- Respond to your questions and provide learner support.
- Send administrative messages and service notices.
- Analyze site performance and improve accessibility and pacing.
- Comply with legal obligations and enforce our Terms of Use.
3. Sharing of information
We do not sell your personal information. We may share limited data with trusted processors who help us operate the site—such as payment providers, analytics tools, and email delivery services—bound by contractual obligations and privacy safeguards.
4. Cookies and preferences
Cookies help us keep you signed in, remember theme choices, and measure page reliability. You can manage cookies via your browser settings. Our footer includes a cookie banner to capture consent for optional cookies.
5. Data retention
We retain your information for as long as your account is active or as needed to provide services. We may retain and use information to comply with legal obligations, resolve disputes, and enforce agreements.
6. Your rights
Subject to local laws, you may request access to, correction of, or deletion of your personal information. You can also object to certain processing or request restriction. Contact us using the details below.
7. International transfers
If you access our services from outside the country where our servers are located, your information may be transferred, stored, and processed across borders with appropriate safeguards.
8. Security
We use administrative, technical, and physical measures designed to protect information against unauthorized access, loss, or misuse. No online system is perfectly secure, and we encourage sensible password practices.
9. Children’s privacy
Our courses are intended for learners aged 16 and older. If we learn we have collected data from a child without appropriate consent, we will delete it.
10. Changes to this policy
We may update this policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will revise the “Effective date” when updates occur.
11. Contact
Questions about this policy? Contact us at [email protected] or call +1 (415) 555-0198.